Loker HeadOffice

Lokasi: Jakarta Barat, DKI Jakarta, ID

Lokasi Pekerjaan

Deskripsi Pekerjaan

Kami membutuhkan Customer Service untuk bekerja di Howel and Co, Jakarta Barat. Posisi ini full time dengan gaji bulanan Rp 4.800.000. Tugas utama adalah merespons chat pelanggan dari berbagai platform (marketplace, Instagram, dll), mengelola pesanan, dan membuat laporan. Kesempatan kerja bagi lulusan S1/D4 berpengalaman.

Persyaratan

• Man/Woman, max. 27 years
• Min. Bachelor's Degree from any major
• Good communication skills and ability to communicate with customers/buyer
• Fast-Typing and Basic computer skills
• Can work with a team
• Able to work in 24 Hours-shifting and weekend & national holiday
• Basic English skill is a plus

Tanggung Jawab

• Follow up on pending orders, Sales (unfinished orders), and Shipping (Order process)
• Ensuring orders that are input and processed are in accordance with customer request
• Coordinate with other related divisions if there's a change request from the customer
• Confirm if there's a returned item or complaint
• Make daily reports (including daily cases)
• Reply to customer reviews from available platforms

Manfaat

• Gaji kompetitif (Est Rp 4.800.000)
• Lingkungan kerja profesional
• Pengalaman di industri gifting
• Jenjang karir